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Privacy Policy:
I am registered with the ICO (Information Commissioners Office), which means I need to tell you what data I am collecting from you and what I intend to do with it.

The paper documents I hold are:

  • Assessment sheet
  • The agreement between us
  • Brief session notes
  • GDPR Agreement (this document)
  • Client code document (linking documents)

The electronic details I may hold are:

  • Email address
  • Telephone number (SMS)
  • Website – no information is stored on here
  • Any Facebook messages

If you decide you would like to work with me then at our initial session you will receive a copy of my full privacy policy, which includes full details on the following:
What data do I keep and why do I need it?
Will I share your data and if I do, who will I share it with and for what purpose?
How long will I store your data and how will I dispose of it?
How will I store your data?

Your Rights:
Right to be informed
Right to rectify any inaccurate or incomplete personal information.
Right to withdraw consent to me using your personal information
Right of access
Right to data portability
Right of erasure

Privacy Policy:

Willowside Counselling ("Willowside Counselling") operates willowsidecounselling.co.uk and may operate other websites. It is Willowside Counselling's policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Willowside Counselling collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Willowside Counselling's purpose in collecting non-personally identifying information is to better understand how Willowside Counselling's visitors use its website. From time to time, Willowside Counselling may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Willowside Counselling also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on willowsidecounselling.co.uk blogs/sites. Willowside Counselling only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Willowside Counselling's websites choose to interact with Willowside Counselling in ways that require Willowside Counselling to gather personally-identifying information. The amount and type of information that Willowside Counselling gathers depends on the nature of the interaction. For example, we ask visitors who sign up at willowsidecounselling.co.uk to provide a username and email address. Those who engage in transactions with Willowside Counselling are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Willowside Counselling collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Willowside Counselling. Willowside Counselling does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Willowside Counselling may collect statistics about the behavior of visitors to its websites. Willowside Counselling may display this information publicly or provide it to others. However, Willowside Counselling does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Willowside Counselling discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Willowside Counselling's behalf or to provide services available at Willowside Counselling's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Willowside Counselling's websites, you consent to the transfer of such information to them. Willowside Counselling will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Willowside Counselling discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Willowside Counselling believes in good faith that disclosure is reasonably necessary to protect the property or rights of Willowside Counselling, third parties or the public at large. If you are a registered user of an Willowside Counselling website and have supplied your email address, Willowside Counselling may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Willowside Counselling and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Willowside Counselling takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Willowside Counselling uses cookies to help Willowside Counselling identify and track visitors, their usage of Willowside Counselling website, and their website access preferences. Willowside Counselling visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Willowside Counselling's websites, with the drawback that certain features of Willowside Counselling's websites may not function properly without the aid of cookies.

Business Transfers

If Willowside Counselling, or substantially all of its assets, were acquired, or in the unlikely event that Willowside Counselling goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Willowside Counselling may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Willowside Counselling and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Willowside Counselling may change its Privacy Policy from time to time, and in Willowside Counselling's sole discretion. Willowside Counselling encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a willowsidecounselling.co.uk account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.